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How can I contact the Move With Us team?
How can I contact the Move With Us team?

Contact us!

Updated over 2 months ago

Our MWU Customer Experience Team is always here to help.

Our team of experts are here to answer any questions and solve any issues. We assure you we'll get back to any enquiries as soon as possible, but kindly ask that you allow 24-48 hours for a response from our team.

Email

For general enquiries please contact [email protected]

For all MWU App enquiries please contact [email protected]

Live Chat

You can now get in touch with us via the App for any support or guidance you may need!

  1. Click your Profile picture

  2. Select 'Chat With Us'

  3. Start a conversation

  4. You can then choose to talk to the CX team, or talk to our AI agent Fin

  5. Choose our AI agent Fin if you have general questions about our Programs and Challenges, Membership, using your App

  6. Choose to talk to the CX team if you have more specific questions about your subscription, nutrition, payment details, or app support

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