Skip to main content
All CollectionsMembership
Update Card Details via Shop Pay
Update Card Details via Shop Pay

Learn how to update your card details when using Shop Pay.

Updated over a month ago

To update your payment details with a Shop Pay order, please follow the below steps:

View your Shop Pay subscription orders

To view your subscription orders with Shop Pay, you need to log in to Shop through a web browser.

1. Enter your email, and then click Continue.

2. In the Verify your identity section, complete one of the following options:

  • Enter the six-digit verification code sent to your phone number.

  • Click Send me a code by email instead, and then enter the six-digit verification code that was sent to your email.

After you log in, in the Active orders section, click the subscription order that you want to view.

Edit your subscription order payment method

You can change the Shop Pay card that you use to pay for your subscription order by either choosing another card, or by adding a new card to Shop Pay.

1. In the Active orders section, click on the subscription order that you want to edit.

2. Scroll down to your subscription details, and then click Edit payment method.

3. Do one of the following:

  • Choose an existing card on your Shop Pay account, and then click Update.

  • Click + Use a different card to add a new card to Shop Pay.

4. Click Update.

After doing this, you will have to log in to our Customer Portal and re-add the payment method with the updated card.

Please refer to this article for step-by-step instructions on updating your Payment Method via our Customer Portal.

Did this answer your question?