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Can I pause my Platinum Membership?
Can I pause my Platinum Membership?

How to pause your Membership.

Updated over 2 months ago

As a valued Platinum Member, you have the flexibility to pause your membership for a period ranging from 4 to 16 weeks within a year.

Eligibility Requirements:

  • You must be a current Platinum Member.

  • Your Membership payments need to be up-to-date.

Reasons for Pausing:

You can request a membership pause for the following reasons:

  • Medical reasons

  • Maternity leave

  • Travel

  • Financial stress

If you’d like to proceed with pausing your Membership, please let us know the desired duration and the reason for your request by reaching out at [email protected] and we’ll be happy to process this for you.

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