As a valued Platinum Member, you have the flexibility to pause your membership for a period ranging from 4 to 16 weeks within a year if you have purchased via our website.
Eligibility Requirements:
You must be a current Platinum Member.
You must have a subscription purchased via our website only (not in-App).
Your Membership payments need to be up-to-date.
Reasons for Pausing:
You can request a membership pause for the following reasons:
Medical reasons
Maternity leave
Travel
Financial stress
If you’d like to proceed with pausing your Membership, please let us know the desired duration and the reason for your request by reaching out at [email protected] and we’ll be happy to process this for you.